CPRE Requirements Elicitation Practitioner
Structured elicitation and conflict resolution for working requirements engineers.
What you will learn.
Requirements Elicitation Practitioner is IREB’s Level 2 certification for the discipline at the heart of requirements engineering: discovering what a system actually has to do. Three hands-on days on planning an elicitation effort, identifying and classifying requirement sources, choosing the right techniques — interviews, observation, design and brainstorming techniques, thinking tools — and resolving the conflicts that surface when stakeholders disagree.
It’s built for business analysts, requirements engineers, product owners and consultants who run discovery and want to get past rehearsed answers to the requirements nobody states.
You leave able to plan and run an elicitation engagement end to end and validate the result against real stakeholder needs — the skills that make requirements complete instead of merely written down. The prerequisite is the CPRE Foundation certificate (or a BCS Practitioner certificate in RE); the official IREB multiple-choice exam is included and the course is HRD Corp claimable.
Who should attend
- Business analysts and requirements engineers ready to go past Foundation
- Product owners who keep discovering requirements after the sprint has started
- Consultants who run discovery and scoping engagements
- CPRE-FL holders working toward the IREB Practitioner level
Prerequisites
- IREB CPRE Foundation Level certificate (or BCS Practitioner certificate in RE)
What you can do straight away.
The full course outline.
Click any module to expand the topics covered.
Module01
A Framework for structuring and managing requirements elicitation and conflict resolution
Topics
- The scope of elicitation and conflict resolution in requirements engineering
- Factors relevant to the approach to planning elicitation and conflict resolution
- Planning and executing requirements elicitation and conflict resolution
- Process patterns
Module02
Requirements Sources
Topics
- Fundamentals of requirements sources
- Identifying, classifying and managing stakeholders
- Identifying, classifying and managing documents
- Identifying, classifying and managing systems
Module03
Elicitation Techniques
Topics
- Gathering techniques
- Design and idea-generating techniques
- Thinking tools
- Structuring elicitation techniques by their attributes
Module04
Conflict Resolution
Topics
- Conflict identification
- Conflict analysis
- Conflict resolution
- Documentation of conflict resolution
Module05
Skills of the Requirements Engineer
Topics
- The skills required in the area of elicitation
- Communication theory and communication models
- Self-reflection on personal skills in requirements elicitation
- Opportunities for personal development
- Learning from previous experience
Seats are limited.
Public sessions fill on a first-come, first-served basis. Lock your seat in before the next session closes.
Register for Elicitation Practitioner →